Frequently Asked Questions

I have chosen an out-of-network model for my practice. I feel this model is the most efficient and effective way to provide physical therapy services. In this model, we are able to provide full price transparency (so you do not receive surprise bills months after your visits). I am also able to provide you with the individualized attention you need to get the most out of each session with me.

You will pay for your physical therapy visits at the time of service. This allows me to focus on providing direct, one-on-one care, while keeping administrative costs low. I offer single sessions, as well as packages of 7 and 10 visits at a reduced price per session, which can be paid for in 2 monthly installments. I also offer special pregnancy and postpartum packages that include access to my self paced online courses. You may pay for your services by using cash, a check, a debit/credit card, or with your HSA or FSA.

In some instances, you may personally file for reimbursement from your insurance company. Most insurance companies, with the exception of Medicare, Medicaid, and some HMOs, will provide some reimbursement for services received "out of network". The amount you are reimbursed depends on your plan. I can provide you with the necessary documentation to submit your claims.

Depending on your in-network and out-of-network benefits, seeing an out-of-network physical therapist may actually be more cost effective. With the ability to spend one-on-one time with my patients, I often see them for less total visits and am able to help my patients get back to the activities they love sooner than in a traditional insurance based model. I am also able to address all of your concerns and provide you with the evidence-based care you need and deserve, without worrying about claims being denied by insurance.

If you have further questions about the out-of-network physical therapy model I have chosen, please contact me at info@absolutekineticspt.com.

Learn more about why we are out of network with insurance companies here.

Yes, I am able to accept payment from both an HSA (Health Savings Account) and FSA (Flexible Spending Account).

No, you do not need a referral from your Physician for physical therapy. If you are experiencing a new onset of pain, or have been dealing with pain for weeks, months, or even years, you can schedule with me directly.

Seeing a physical therapist first can save you both time and money. It prevents you from needing additional (often unnecessary) appointments to assess your problem, costly (and again, often unnecessary) imaging, and I can typically provide you with some techniques within the first visit to start addressing your problem.

If you are presenting with symptoms that I don't feel are within the scope of my practice, I will immediately refer you out to the appropriate provider.

No, you do not need to have an x-ray, MRI, or any other tests prior to seeing a physical therapist. I will screen all patients to make sure they are appropriate to be treated by a physical therapist. If I am concerned that imaging may be needed, I will immediately refer you to the appropriate provider.

This is a tricky one - it really depends! I pride myself in providing individualized care to all of my patients. This means that I assess each patient to determine how often they should be seen and how many visits I feel they may need in order to reach their goals. I know your time is valuable, and I will work with you to determine a plan of care that works for you and your lifestyle.

In general, I see most patients between 4-11 visits total. Some of our patients will then transition to a maintenance program, depending on their personal needs.

I believe in an active approach to healing. Depending on the severity of your pain or injury, some activities may need to be scaled-back or temporarily stopped. However, I work with each patient to make sure we find something to keep them active, and all patients are provided with home exercises to work on between physical therapy sessions.

Yes, for patients who have completed a package with me, I offer a maintenance program. This maintenance program includes 1 or 2 sessions/month at a reduced single session rate. Many of my patients love this program, as it allows them to stay at peak health and performance and address any new issues that come up quickly. I also offer individual virtual fitness programming.

Yes! I treat women and vulva owners with pelvic floor dysfunction. I offer pelvic floor physical therapy in person at our Memphis office, as well as virtually to patients in Tennessee. I also offer pregnancy and postpartum coaching, as well as pelvic health coaching for those who have not been pregnant. If you are a male or penis owner looking for pelvic floor physical therapy, please contact me at info@absolutekineticspt.com so I can help you find a physical therapist in your area.

No! Dry needling can be a beneficial treatment for those experiencing pain, however it is not the right treatment for every patient. If you are uncomfortable with dry needling, do not worry. I offer many other treatment options to address your symptoms.

Yes, I have experience working with patients with vestibular diagnoses including Benign Paroxysmal Positional Vertigo (BPPV), vestibular weakness, cervicogenic dizziness, and other vestibular disorders. I am also able to screen symptoms of dizziness to determine if physical therapy is appropriate or if the patient should be seen by another specialist.

Visceral Manipulation is a gentle manual treatment to the organs and surrounding structures to improve organ mobility and function. Organs can become restricted following pregnancy, abdominal surgery, trauma, illness, and other injuries. These restrictions can often contribute to musculoskeletal pain, bowel dysfunction, and more. I am trained in Visceral Manipulation through the Barral Institute. Learn more about visceral manipulation here.